New Production Strategy for La Marguerite & Co.
- Client
- La Marguerite & Co.
- Sector
- Agri-Food
- Expertise
- Operational Excellence
CONTEXT
Supported by a team of 33 passionate employees with extensive experience gained in the finest establishments, the award-winning company has already brought a new “Glatt Kosher” gastronomic experience to its guests. With this success comes the challenge for pastry chefs to meet the growing demand, both locally and in the USA, where 80% of macaroon production is shipped.
CHALLENGES
It is now necessary to rethink the production strategy in order to adapt it to the real challenges of the sector. This will help the company to develop, in particular within mass distribution, and convey the brand, which already benefits from an excellent image due to their value-added products.
ASSIGNMENT
Merkur’s team was asked to collaborate on the new manufacturing strategy for the pastry sector, to identify its needs, including mass distribution, and develop its full market potential.
Customer satisfaction was already well established for catering services in the events sector prior to the pandemic, so the time was right to rethink the entire production flow, from raw material reception to warehousing and packaging. Adapted to the real challenges of mass retailing, and operating at high production rates, conditional unit sales for the pastry range would be promising, and inventory management optimized.
RESULTS
1/3
Reduction in production time
OBJECTIVE AND ACHIEVEMENT
Creation of a new pastry preparation area
Creation of a new pastry preparation area
- Increased cold storage capacity
- Implementation of a first level of automation
- Improved organization with more efficient layout
- Better management of daily production
- Better inventory management and anticipation
- Improved employee well-being in day-to-day work
- Maintain production requirements by reinforcing team autonomy
TOOLS AND TECHNIQUES
Project management
Methodology
Building services
Operations management: focusing on process excellence and optimization
Working with Merkur was an outstanding experience, we will definitely collaborate with Merkur for our continuous expansion projects. A special thanks to Damien (Operational Excellence Advisor, Merkur), for being an amazing asset in our collaboration.
Moshe Chetrit
General Manager
La Marguerite Catering / La Marguerite & Co.
