Operational Process Optimization
We support you in optimizing your operational processes and orchestrating information at the core of your systems. The result: data that flows seamlessly, aligns with the right priorities, and triggers action at the right time.
OUR EXPERTISE
Standardized, data-driven processes. Transform the way you work to deliver better, faster, and sustainably.
Standardized, data-driven processes. Transform the way you work to deliver better, faster, and sustainably.
By combining operational excellence with Industry 4.0 digital technologies, we streamline, standardize, and manage your processes through data to accelerate the execution of your key activities and energize information flow across the organization.
Through our operational and digital assessment, we analyze your processes, management system, tools, and data structure to uncover opportunities for improvement and innovation.
Working alongside your teams, our experts identify practical solutions to enable information to circulate smoothly, automate what can be automated, and bring your processes to life. A structured action plan, aligned with your business objectives, guides on-the-ground deployment and ensures lasting, measurable gains over time.
- Map your processes and information flows
- Assess your operational and digital performance
- Orchestrate and secure information flow between your systems
- Automate repetitive tasks
- Deploy KPIs and dashboards (efficiency, quality, lead times)
- Implement effective management tools
- Develop a continuous improvement roadmap
- Support change management and adoption to secure your transformation
Tools
Value Stream Mapping (VSM)
Process mapping and modeling (FIPEC, BPMN)
Digital diagnostic
Operational diagnostic
Information Flow Diagram (IFD)
Data driven process analysis (Process Mining)
Daily Management System (DMS)
Performance measurement and key indicators (KPIs) – Power BI
RPA (Robotic Process Automation)
Lean Management
Agile Scrum
Continuous improvement
Change management
In a constantly evolving environment.
Your smart enterprise, powered by operational excellence
We optimize your processes by combining data analysis with Lean tools. Our experts identify the key efficiency levers, then deploy tailored solutions to deliver concrete, measurable, and sustainable results.
Hands-on experts, partners in change
Our team brings together strong field experience and deep digital expertise. Working closely with your teams, we make adoption easier and secure every step of the transformation.
A collaborative and continuous transformation
We build robust, scalable solutions with you, anchored in continuous improvement. Your teams are at the heart of the approach, ensuring gains that last over time.
PROJECTS
Lemay Outillage Successfully Turns Digital
Manufacturing
Lemay Outillage specializes in supporting the design and manufacture of tooling. The company was seeking to strengthen the exchange of information between production employees, gain better real-time visibility into the performance of its machinery, and make significant progress toward its vision of a connected factory.
Standardizing Production Through Digital Transformation
Manufacturing
Our client, Canam Group, specializes in the design and manufacture of metal components for the construction industry in North America. With the acquisition of three plants, Canam Group wanted to find a solution to remotely monitor the status of its machinery in order to implement production improvements.
ARTICLES
Strategies to Optimize Communication and Collaboration in Your Operations
In your daily operations, you may be responsible for coordinating production activities and ensuring that your colleagues work well together to transform strategic objectives into concrete actions.
The Winning Combination of Operational Excellence and Intelligent Factory
The combination of operational excellence and smart factory can help companies improve their competitiveness in a constantly changing market.
How your Employees Contribute to the Success of an Operational Excellence Mandate with Merkur
Operational excellence is an essential strategic lever for companies seeking continuous improvement. Regardless of the technical complexity of mandates, their success depends above all on the active involvement of employees at every stage.
